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Legal

Privacy Policy

This policy explains how AO Partners Ltd (part of Lonmar Group) handles the information you share with us. If you have any questions, email [email protected].

What we collect

When you make a trade enquiry or contact us, we collect the details you provide — your business name, contact name, email address, phone number and any message. If you message us on WhatsApp, your phone number and messages are processed through our customer-messaging platform so we can reply.

How we use it

We use your details only to respond to your enquiry, set up and manage your trade account, arrange orders and deliveries, and keep in touch about your account. We do not sell your information.

Who can see it

Your information is available to our team and to trusted service providers who help us operate — for example our messaging, email and logistics partners within Lonmar Group. We ask them to protect it and use it only on our instructions.

Cookies

This website uses only the cookies needed for it to work. We do not use advertising or tracking cookies.

Your rights

You can ask us to show you the information we hold about you, correct it, or delete it. To make a request, email [email protected].

AO Partners Ltd is a company registered in England & Wales, part of Lonmar Group.

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